Here is a post reported on the SeeClickFix.com website that we write about weekly (when it is possible)

Red light at Rock and Rt.50 burned out

The red light facing Rock St. on the North Broadway side of the intersection with the arterial has been burned out for at least 4 months
Related Issues, reported Gary Hasbrouck

The first two comments were about what you would expect and see often. People giving info on who to call to fix it.

"Report This to DOT. It's their responsibility. 1-800-POT-HOLE," said PD, who, by the way has 1785 civic points. I don't know what that means, but it's impressive.

Next, someone said they had, indeed, reported the problem to DOT.

But here's the one that gets me:

"It will be fixed later today.

I find it strange that Mr. Hasbrouck took the time to get on his computer, go to the website, and enter his issue rather than take the 10 seconds to call NYSDOT and report the problem so we can fix it.

Thanks,
Mark Pyskadlo, P.E.
NYSDOT - Region One Traffic Engineering
328 State Street, Schenectady, NY 12305
(518) 388-0380"

Even the DOT is using SeeClickFix to get things done!

And I just want to say, in solidarity with Gary Hasbrouck, NOTHING involving a state agency takes 10 seconds. Granted, it would have been easier for the DOT if Gary would have just called, but just trying to figure out who to call can often take longer than it should.

And actually, I called the 1-800-POT-HOLE number supplied by PD, and I did get someone immediately, but it was an operator who takes calls specifically about potholes, and faxes the info to the DOT.

She said she could take more info if I wanted to report another complaint, but she said she didn't know if they would check for anything but potholes.

So FYI, if you have a pothole to report, by all means that 800 number works. Otherwise, I guess call Mark, or report it on Seeclickfix.com